Hotel Front Desk Attendant

Job Description

$14 - $16 hourlyResponsibilities:

Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests

Connect with the housekeeping department to ensure guest accommodations are ready

Mitigate customer complaints as needed

General bookkeeping: ensure all hotel guest account information is accurate and up-to-dateQualifications:

Well-versed in taking telephone calls and handling stressful situations

Displays impeccable interpersonal, time management, organizational skills, and customer service skills

Exhibits working knowledge of Microsoft Office and reservation management systems

Must have graduated high school, received a GED or equivalent

At least one year of hospitality industry experience as a hotel front desk agent or similar position preferredAbout Company

The Hampton Inn Butte offers competitive pay, flexible PTO, and travel benefits.