Job Description
We are currently seeking a friendly and organized individual to join our team. As an Appointment Scheduler, you will be responsible for efficiently scheduling patients, checking them in and out, answering phone calls, confirming appointments, and performing various administrative tasks.
Responsibilities:
Scheduling patients and managing appointment calendar
Checking-in and checking-out patients
Answering phone calls and addressing patient inquiries
Confirming appointments and sending reminders
Verifying insurance information
Processing referrals
Rescheduling no-show appointments
Creating lab and diagnostic orders
Preparing treatment rooms for patient examinations
Cleaning treatment rooms after patient examinations
Interviewing patients to obtain medical history
Recording patient medical history, vital statistics, and test results
Performing routine screening tests, such as height and weight measurements and blood pressure checks
Assisting with other administrative tasks as needed
Requirements:
Excellent organizational and time management skills
Strong attention to detail
Good communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Proficient in using scheduling software and electronic medical records systems, preferably eCW (eClinicalworks)
Previous experience in a similar role is preferred
Please note that the company reserves the right to add or change duties at any time.
Hours
Monday to Friday
8:00 am to 5:00 pm