Epic Application Analyst II

Position Summary:

The Application Analyst is responsible for installing, designing, configuring, training, and supporting application systems. Provides expertise in area of application responsibility and works closely with subject matter experts on designing system requirements. Responsibilities include optimization of the application through development of new functionality, testing, and implementing scheduled vendor releases and system upgrades and fixing system defects. Provides technical and functional application analysis, defines system requirements, and develops logical data models using best practices for build and configuration, maintenance, and data integrity. Works closely with cross functional team by providing education on system functionality and configuration of new tools to increase end user productivity with the application. Ensures application changes follow change management procedures and protocols, creates and maintains all documentation for assigned applications and develops, plans, and executes testing for supported applications. Communicates all necessary application changes, enhancements, and procedures to all affected departments.

Minimum Qualifications:

Required

Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience

2 – 4 years of healthcare experience

EPIC Certification within 6 months of hire (if applicable)

Preferred

Minimum of five (5) years healthcare IT experience

Two (2) years of healthcare IT experience

ITIL Foundation Certification

Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

Primary resource dedicated to designing, building, testing, and activating the application database.

Supports new project development including system analysis, planning and preparation.

Participates on new implementation / installation project teams.

Assists other Applications staff and vendors with technical and process issues.

Troubleshoots, researches, and solves technically challenging problems involving integrated systems.

Tests and verifies software releases, upgrades, and changes prior to the promotion of code to the production environment.

Analyzes business processes to ensure proper system configuration.

Documents and maintains all required system design and build documents.

Supports end users within the facility and offsite locations.

Contributes to preparation of testing scripts and perform unit, system, and integrated testing tasks.

Logs, tracks, analyzes, and coordinates system changes including any software code implementations.

Knowledge, Skills, and Abilities

Demonstrates sound judgment, patience, and maintains a professional demeanor at all times

Exercises tact, discretion, sensitivity, and maintains confidentiality

Performs essential job functions successfully in a busy and stressful environment

Learns current and new computer applications and office equipment utilized at Bozeman Health

Strong interpersonal, verbal, and written communication skills

Analyzes, organizes, and prioritizes work while meeting multiple deadlines

Works varied shifts as scheduled and/or needed

Physical Requirements

Lifting, Pushing, and Pulling: Lift 30 pounds of weight (pick up supplies, move equipment, etc.) Carry equipment/supplies.

Extended Hours: The role may involve working for extended periods, requiring sitting, walking, or standing for eight or more hours daily.

Flexible Schedule: The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts

On-Call Availability: On-call work may be required to respond promptly to organizational, patient, or employee needs

Effective Communication: Proficient in effective communication, both in person and through various technologies

Handling Challenging Situations: The role may involve dealing with upset individuals, requiring the ability to de-escalate situations and work effectively with frustrated patients, families, or employees

Repetitive Tasks: Ability to perform repetitive tasks as needed to fulfill job responsibilities

Exposures

Tasks Include Potential Exposure: Job tasks may involve exposure to:

Bloodborne pathogens, such as blood, bodily fluids, or tissues.

Radiation in settings where medical imaging procedures are performed

Various chemicals and medications used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances.

Infectious diseases due to contact with patients in areas that may have contagious illnesses

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.77211284 Application Services (CORP)

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