Service Advisor - Mancuso Harley Davidson Crossroads

Job Description

Company Description

Team Mancuso Powersports is a group of seven high-volume franchised motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory and all of the metric brands We employ enthusiastic, motivated people in Sales, Service, Parts, and Apparel. We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike or Personal Watercraft.Job Description

Mancuso Harley Davidson Crossroads is hiring a Service Advisor to join our great team. The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed services to customers.

What You’ll Do:

Schedule service appointments and obtain customer and vehicle data prior to arrival

Greet customers in a timely and friendly manner

Provide a complete and accurate written cost estimate for labor and parts

Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements

Receive proper authorization before any repairs are performed

What We’re Looking For:

Two years experience in dealership position

General knowledge of vehicle mechanical operations

Great customer service skills

Strong work ethic and thrive in a fast-paced environment

Active-listening and strong communication skills

Ability to follow directions and willingness to learn

Respect for teammates and a positive outlook

What We Offer:

Health, Dental and Vision Insurance

401k with 4% company match

Paid Vacation

Access to leadership and personal development programs

Casual DressAdditional Information

All your information will be kept confidential according to EEO guidelines.