Enrollment Specialist (Bilingual English/Spanish) - Remote

Overview:

What you can expect!

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!

The Enrollment Specialist, guided by the Enrollment Assistance Manager, passionately engages in a dynamic role. They provide full-service application assistance to the uninsured. Guiding them with enthusiasm through the application process. This advisor not only determines eligibility for Medi-Cal and/or Covered CA but also performs outreach to auto-enrolled Covered California Members to help effectuate their membership. Their commitment extends to active monitoring, follow ups, and compliance with regulatory guidelines, ensuring a seamless journey until application approval.

Additional Benefits:

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

CalPERS retirement

457(b) option with a contribution match

Generous paid time off- vacation, holidays, sick

State of the art fitness center on-site

Medical Insurance with Dental and Vision

Paid life insurance for employees with additional options

Short-term, and long-term disability options

Pet care insurance

Flexible Spending Account – Health Care/Childcare

Wellness programs that promote a healthy work-life balance

Career advancement opportunities and professional development

Competitive salary with annual merit increase

Team bonus opportunities

Qualifications:

Three (3) years of experience in the following disciplines:

In-house sales

Outbound Sales Experience

High-volume telemarketing

High-volume consumer products/industrial distribution order taking

Customer Service in a high-call-volume environment

Outreach, Enrollment and Retention

Knowledge of the following areas:

Medi-Cal and/or Covered California eligibility

Customer service and phone etiquette

Expert knowledge in the following areas:

State Health Programs and the application and enrollment process

Both Open and Special Enrollment Period eligibility requirements

Work Model Location:

Start your journey towards a thriving future with IEHP and apply TODAY!

Pay Range:

USD $23.98 - USD $30.57 /Hr.

Permanent