Field Sales Account Executive

Overview:

Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward – always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.

In this role, the Field Account Executive (FAE) is primarily responsible to facilitate customer and prospect meetings in order to identify and sell Concentra’s suite of services. The FAE is supported by a lead development representative who schedules initial meetings with qualified leads. The FAE will continue the customer through the buying cycle.

Responsibilities:

Strategically evaluates and assess customer and prospect needs through various activities conducted throughout sales cycle

Analyze organizational charts of prospects and customers to uncover decision makers, influencers, and buying centers to progress the sale

Thoroughly research decision makers by persona and industry types in order to formulate solution value proposition

Work with sales leadership to create close plan to include multi-level engagement of customer through various scheduled meetings along the sales process

Facilitates all customer meetings using various technology

Identify internal Concentra stakeholders to include in customer meetings throughout the sales process

Gain formal commitment from customer to utilize Concentra’s services

Exceed sales targets and expectations

Coordinate the timely set-up of Concentra Service Package to ensure smooth implementation for customer

Communicate weekly achievements and customer pipeline status to Concentra leadership

Meticulously manage a clean, thorough, and up to date sales funnel via CRM in order to forecast customer usage accurately and timely as needed

Maintain thorough understanding of competitive landscape within territory

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Bachelor’s Degree from an accredited college or university or equivalent experience

In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience in sales and vice versa

Job-Related Experience

Customarily has at least four or more years of sales experience

Job-Related Skills/Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility

Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions

Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism

The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

Experience with solution and value-based selling

Demonstrated use of Zoom and/or other customer interacting technology

Proven successful service sales experience

Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software.

Strong negotiation and consultative sales skills

Excellent analytical and problem-solving skills

High ability to manage time effectively

Outstanding organization and leadership skills

Effective communication skills

Exceptional customer service skills

Additional Data:

Employee Benefits

401(k) Retirement Plan with Employer Match

Medical, Vision, Prescription, Telehealth, & Dental Plans

Life & Disability Insurance

Paid Time Off & Extended Illness Days Offered

Colleague Referral Bonus Program

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an equal opportunity employer, including disability/veterans

Permanent