Customer Service / Collections Specialist

Job Description

The Customer Service & Collection Specialist works in a fast paced, team environment providing exceptional customer service by partnering with borrowers to find solutions to resolve their federal debt.

Responsibilities include

Making outbound and receiving inbound calls

Reviewing accounts on a daily basis

Updating account information through our collections system

Compliance with all federal and state laws with regard to collection policies and procedures

Delta benefits include:

Competitive pay based on experience

Flexible schedule

Comprehensive paid 2 week training program

Casual dress code

Benefit package including health, dental, short-term disability, vision and 401k

Uncapped bonuses

Requirements to be considered for the position:

High School Diploma or equivalent

All candidates are required to pass background check, credit screen and drug test

Federal student loans must be in good standing

If you are looking for a career email your resume or contact our Recruiting Team at or apply at directly at

Delta Management is an equal opportunity employer that hires without regard to an individual's race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or other prohibited factors under applicable federal, state and local laws.

Delta Management Associates is proud to participate in eVerify..Company Description

At Delta we believe success is the result of our investment in our employees and in taking a long-term approach to employee development that prepares employees for a rewarding career.

For 30+ years Delta Management Associates, Inc. has offered superior recovery and default management solutions to clients in the higher education, government and financial services industries.