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Customer Service Receptionist

Company:
Window World of The Capital District
Location:
Colonie, NY, 12205
Posted:
April 11, 2024
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Description:

Job Description

We are seeking a Customer Service Receptionist to join our team! You will be responsible for helping customers by setting appointments and providing product service information.

Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

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