Senior Communications Advisor

Position: Senior Communications Advisor

File #: 2024-37172

Status: Permanent Full Time

Role Level: Professional Group (PG11 $45.04-$56.29)

Department: Mississauga Ontario Health Teams

Site: Mississauga Hospital

Hours of Work/Shifts:Primarily Days: Monday – Friday

Posted: April 10, 2024

Internal Deadline: Until Filled

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber. Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

Our Values: Compassion, Excellence, Courage

Our Goals: Quality, Access, Sustainability

Our Enablers: People, Education, Innovation, Research

At Trillium Health Partners (THP) we are committed to delivering a new kind of health care for a healthier community. To achieve this, we are working to connect more than ever before to our patients and families, our partners in the delivery of health care and to one another – all 12,000 staff, physicians, volunteers, and students who work here at Trillium Health Partners. To support our mission of a new kind of health care for a healthier community, THP is looking for Senior Communications Advisors to support initiatives across a diverse portfolio. These initiatives may include hospital planning, overarching organizational brand, strategic goals and priorities.

Mississauga Health is a partnership of local health care organizations and providers who are committed to ensuring patients, families and caregivers in the Mississauga community have better and more seamless access to the care they need, when and where they need it. We are on a journey to transform health care in our community and our work is just beginning. In November 2019 Mississauga Health became the first Ontario Health Team (OHT) announced by the province of Ontario and since then, we have been identified as one of 12 OHTs in the province to be accelerated to full designation.

Our approach will enable health care and community providers from different sectors to work together as one team so patients, families and caregivers experience a more connected health care system focused on their needs.

Together, our vision is that we will improve the health and wellness of all people in our communities by connecting their care across the system. In doing so, we are committed to advancing health equity for our patients and residents, families, and caregivers.

If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we want you to join our team!

JOB PURPOSE AND SUMMARY

Missisauga Health is looking for a Senior Communications Advisor to support initiatives across a diverse portfolio. These initiatives may include cross-sectoral engagement, communicating and marketing our organizational brand, and setting and delivering on strategic goals and priorities. This role reports to the Executive Director, Mississauga Health and will work in partnership with the Director of Communications and Public Affairs at Trillium Health Partners (THP) Communications and the Director of Communications at Partners Community Health (PCH), for support and alignment.

The Senior Communications Advisor is responsible for the planning, development and implementation of high quality, internal and external strategic communications programs in support of Mississauga Health’s strategic goals and priorities. This includes a strong focus on synthesizing and sharing information with Mississauga Health leadership, member organizations and community partners with the overall goal of improving health services, products and experiences. The Senior Communications Advisor is a creative and strategic individual who has a broad range of experience with writing, editing, issues management, and digital media. The ideal candidate will be an exceptional writer that can translate, synthesize and edit materials into clear communications for the intended audience in multiple formats, has experience in a fast-paced and highly collaborative environment working with diverse stakeholders on developing communications materials, has good working knowledge of digital media, production tools and applications, and a strong understanding of marketing strategies.

This role works closely with key members of the Mississauga Health team including the Executive Director, Communications Planning Table Co-chairs and members, other planning tables, the Mississauga Health Secretariat and Collaboration Council.

JOB DUTIES AND RESPONSIBILITIES

Communication Strategy: Develop proactive and reactive communication strategies and supporting materials for a variety of internal and external partners; this may include research, writing, editing, and creative conceptualization

Social Media and Content Creation: Develop Mississauga Health’s social media strategy and oversee the creation, management and content development (including video and photos) for all social medial channels.

Digital Communications: Maintain the Missisauga Health website, including changes and content updates

Leadership Support: Lead communication requests from Mississauga Health Secretariat, planning tables and Collaboration Council; includes recording meeting minutes and action items

Community Engagement: Develop and execute innovative approaches to reaching and engaging stakeholders and community members with a focus on populations that have historically been marginalized or underrepresented

Brand Management: Develop a branding toolkit, guidelines, and collateral for Mississauga Health and establish marketing strategies and/or partner with marketing agencies to promote and increase awareness of Mississauga Health

Government Relations: Develop and oversee government relations strategy

Marketing: Develop and oversee a marketing strategy to drive access to, and use of, Mississauga Health and member resources and initiatives

JOB SPECIFICATIONS

Knowledge, Experience and Skills

University degree in communications, public relations or journalism

5+ years of experience in communications and public affairs in progressively senior roles

Exceptional oral and written communication skills – strong writing, editing and production skills and familiarity with Canadian Press Style

Strong interpersonal and consulting skills; excellent customer relations and client management skills; ability to work under pressure, meet tight deadlines and manage competing priorities

Proven experience in working with complex communications structures and programs at multiple levels of an organization, with the ability to manage multiple clients

Creation and development of strategic communications documents, including communication plans, memos, key messages, letters, newsletters, media releases, briefing notes and backgrounders

Issues management experience

Results-oriented and client-focused with a commitment to excellence

Strong conceptual skills, systems thinking and ability to deal with ambiguity

Knowledge of municipal and provincial governments, including the Ministries of Health and Long-Term Care, is an asset

Understanding of the regional health care and social services landscape is an asset

Experience working with leadership and executives

Experience in a health care environment is an asset

Position Location and Travel:

The successful candidate will work mainly remotely from home. Travel across sites is required at times.

For more information about Mississauga Health, please visit moht.ca.

To pursue this career opportunity, please visit our website:

Candidates are selected on the basis of their skill, ability, experience and qualifications.

Where these factors are relatively equal seniority shall govern providing the successful applicant.

Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.