Technical Documentation and Reports Specialist

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role: Technical Documentation and Reports Specialist

Schneider Electric is seeking for a Technical Documentation and Reports Specialist who will be responsible for writing, publishing and distributing technical and administrative documents, including SOPs, user manuals, workbooks, reference guides, release notes, and interface documents. Maintain Documentation Department standards and follow processes throughout the software development life cycle. The Technical Documentation and Reports Specialist rolls up to the Technical Operations Director.

What will you do?

Essential Duties and Responsibilities

Maintain a record of all corrections and revisions to technical and administrative documentation

Collaborate and confer with stakeholders to document subject material and technical specifications

Edit documentation immediately preceding delivery

Research, propose and implement customer-specific documentation solutions

Initiate improvements in documentation

Display consistent and advanced time-management ability

Comply with and improve upon document control management processes

Standardize technical and administrative documentation

Monitor user feedback and implement documentation improvements and report them accordingly

Develop, gather, and disseminate technical information and administrative updates

Manage multiple projects with revolving deadlines

Meet all related release and documentation deadlines

Manage other technical or administrative reporting requests

May be required to perform other duties as requested, directed or assigned

Stakeholder Management

Understand organizational changes and ability to translate what needs to be done in a strategic sequence with alignment to the appropriate stakeholders.

Act as the Single point of contact for internal and external communication on documentation changes and updates

Organize collaboration with Zone/Global Hub Stakeholders

What qualifications will make you successful?

At least One year of technical writing experience

College Degree or equivalent experience with a specific focus in English, Communications, Public Relations

Strong relationship management experience, with prior experience working collaboratively in a cross functional team.

You are ambitious, eager to learn, pragmatic and keen in problem-solving.

You focus on delivery through collaboration, ability to bring people together to work towards the same purpose.

You are easy to work with, excellent organization sensitivity skills, and have a drive to work in a customer care service-wide, international environment.

You have outstanding social and communication skills (ability to communicate clearly, effectively, and consistently in different contexts and cultures).

Skilled in communicating complex topics and solutions and open to ideas from others.

Experienced to communicate by means of Microsoft Office 365 including Word, Excel, PowerPoint, Outlook, et al.

What’s in it for me?

Global Family Leave

Comprehensive medical coverage for employee and dependents

Worldwide Employee Stock Ownership

Hybrid work arrangement (New Ways of Working)

…and more!

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

· €34bn global revenue

· 128 000+ employees in 100+ countries

· 45% of revenue from IoT

· 5% of revenue devoted for R&D

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Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schedule: Full-time