Restoration Crew Chief

Job Description

Benefits

Servpro Framingham, Newton/Wellesley, Norwood, West Roxbury/ Foxborough, Natick/Milford offers:

Competitive compensation

Career progression

Professional developmentAnd more! As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the companys Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Communicate clear expectations to restoration technicians and supervise their activities

Document a detailed and accurate job file to support the services provided

Manage labor and consumable item usage on assigned projects

Communicate with restoration project manager and office staff on project progress and issuesAdditional Responsibilities:

Communicate and follow all OSHA guidelines for job safety

Manage assets by protecting and using equipment and materials properly

Coach and train restoration techniciansPosition Requirements

Valid drivers license

High school diploma/GED (preferred)

At least 1 year of experience in cleaning, restoration, or construction

IICRC certification a plus, not requiredSkills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.