Lead Knowledge Manager

Job Description

Description:

The Lead Knowledge Manager provides day-to-day management oversight and technical leadership for the U.S. Army customer and their Knowledge Management Environment through design, development, operations, and maintenance support.

Manage a small team of knowledge management and SharePoint professionals through execution of this contract.

Identify functional or cross-functional requirements and resources required for each task, supervise resources, and support reporting and communications requirements.

Establish and maintain a positive working relationship with Government customers and MSM team members.

Respond and report any service interruptions within established Service Level Agreements.

Provide recommendations to Government lead on SharePoint features, capabilities, and service applications to employ to enhance end user experience and improve collaborative efforts.

Perform content and document management activities for the supported organization.

Plan, develop, and maintain the Knowledge Management Plan to address information architecture, information management, and knowledge sharing.

Research and conduct analysis of alternatives (AoA) for new and emergent technologies to incorporate where practical.

Support the design and development of knowledge management training materials and train Government end-users and other stakeholders as required.

Ensure contract deliverables are developed and submitted IAW established requirements.

Contribute to future development and growth through client-side development

best practices, client-side frameworks, and incorporating new technologies and graphic design principles in a SharePoint platform. Requirements:

Required:

IAT Level II certification (CCNA-Security, CySA+ Security+ CE, etc)

Microsoft Power Platform Fundamentals Certification

Must have an active Secret Clearance

Project and Knowledge Management experience (3 years)

Bachelor’s Degree or equivalent.

Preferred:

PMP Certification or equivalent.

Experience migrating applications and data to SharePoint Online (SPO).

Experience working in a Impact Level 6 cloud environment.