Receptionist

Job Description

Midwestern Auto Group (MAG) is the source for premium new European automobiles and top-of-the-line, pre-owned models in the Columbus, Ohio area. With over 40 years of experience, our professionals have maintained a solid commitment to our clients by delivering premium automobiles to generations of drivers. Currently, we are looking for Full Time professional receptionists to greet our customers throughout the day.

What We Offer

Medical & dental insurance

401(k)

Life, Short-Term and Long-Term Disability insurance

Paid Sick, Vacation, and Holiday Time

Career growth opportunities

Automobile and service discounts

Responsibilities

Greets customers at the cashier window in a pleasant and professional manner.

Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.

Make change accurately and issue receipts to customers.

Reconcile cash drawer daily.

Promptly and efficiently answer multi-line switchboard and direct consumer to the proper department and follow up in a timely manner.

Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.

Maintenance and Filing of Service Repair Orders, Parts Counter Tickets, Hard Copies.

Perform any other special duties as requested by Dealer and other Managers.

Regular attendance consistent with attendance policy.

Must follow all company safety policies and procedures.

Qualifications

High school diploma or general education degree (GED) or equivalent combination of education and experience

Team player focused on providing exemplary customer service

Ability to multi-task in a fast-paced work environment

Detail oriented with strong organizational and communication skills

18 years of age or older required

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