Territory Manager-New Orleans, LA

Job Description

Are you a self-starter with a passion for building relationships in outside sales? If so, we are seeking an experienced Territory Manager to join us at Bradford.

As a Territory Manager (TM), you will be responsible for business development which includes the responsibility of increasing revenue through referrals gained by creating and maintaining customer relationships with referral sources in the assigned territory. If you live nearby or the following surrounding areas:

Covington, LA

Abita Springs, LA

Slidell, LA

Mandeville, LA

Hammond, LA

Reporting to the Regional Director of Business Development, the Territory Manager is responsible for all outreach activities including, but not limited to developing and executing a growth plan for the territory, maintaining frequent contact with key accounts, and planning and organizing community events. You will promote Bradford’s programs and services through interaction with healthcare providers, business professionals, legal professionals, municipalities, and community leaders through face-to-face, telephone, electronic, and presentation efforts.

Bradford Health Services is an industry leader in providing hope and healing to people with substance use addiction and associated co-occurring disorders. We currently have an immediate opening for the Territory Manager (TM) position for the Louisiana (New Orleans) market. Take a step forward in your career with Bradford Health Services.

Duties/Responsibilities:

Create new and maintain existing accounts

Conduct outside sales calls through cold-calling or scheduled appointments

Maintain an appropriate frequency of contact with key accounts

Devise effective territory sales and marketing strategies

Responsible for net revenue growth in defined geography as compared to the prior year

Analyze data to find the most efficient sales methods

Meet with customers to address concerns and provide solutions

Discover sales opportunities through consumer research

Present products and services to prospective customers

Participate in industry or promotional events (e.g. conferences, industry events, and or trade shows) to cultivate customer relationships

Facilitate relevant training for various audiences concerning substance abuse and related topics

Assess sales performance according to KPIs

Monitor competition within the assigned region

Prepare and submit reports to the Regional Director of Business Development

Meets key performance measurements including, but not limited to averaging 5 quality face-to-face calls per day (25 average weekly) at a minimum

Continually adapt growth plan and strategy

Promote the entire portfolio of Bradford programs and services

Utilize all avenues for customer contact including electronic platforms

Logs contact and sales tracking information into Bradford’s CRM system daily

Implements communication between facility staff and referral resources

Assures the visibility of the organization within the alcoholism/substance abuse and other referral communities

Acts as a mediator for communication problems between the facility and the public

Assists and supports community programs developed for Bradford’s alumni

Participates in Quality Improvement and committee activities as assigned.

Other duties as assigned or reassigned by management

Required Skills/Abilities:

Minimum of 5 years experience in outside sales with documented results

Experience in the healthcare industry preferred

Ability to develop sales strategies and use performance KPIs

Proven experience as a Territory Manager or other type of Outside Sales Representative position

Proven track record of increasing sales and revenue; field sales experience is preferred

Proficient in MS Office; familiarity with Salesforce is a plus

Familiarity with the addiction/recovery treatment field, including 12-step programs

Demonstrate excellent communication (written and verbal) skills required

Strong presentation skills

Comfortable working with the public

Organizational and leadership ability

Regular attendance; including conference calls and onsite meetings, as necessary

Maintain appropriate professional boundaries and confidentiality, including a working knowledge of 45 CFR “Health Insurance Portability and Accountability Act” and 42 C.F.R. Part 2 “Confidentiality of Alcohol and Drug Abuse Patient Records” with respect to patient and potential patient identifying information and health information. This position has unrestricted access to identifying information and health information concerning patients, potential patients, and participants

Education:

Bachelor’s Degree strongly preferred with a concentration in nursing, social work, and social sciences

Physical Requirements:

80% local travel

20% regional travel, some overnight may be required

Able to walk approximately 3-4 miles during an eight-hour shift

Able to continuously sit from one-half hour to four hours per eight hours

Able to lift and move up to 50 pounds

If recovering, 2 years of continuous, verifiable sobriety

We Offer:

A competitive salary plus benefits

Generous Paid Time Off for Work-Life Balance

Professional growth opportunities

Bradford Health Services does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. In addition to federal law requirements, Bradford Health Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.