Shift Leader

Job Description

Message from Ownership:

For anyone that desires upper management, this is the single best way to get into a developing franchise with advancement opportunities. We have additional stores opening even after Harrison, and we typically always try to promote from within. Please feel free to discuss during your interview.

If hired on before the Harrison store opens, training at our Cleves, OH location will be required. Starting pay is based on experience, with a minimum of $17.50.

*UPDATE* 12/14: We currently have all management spots full for this location, but please still apply! Things can change in a hurry. We do still need instore team members, and after opening, promoting instores from within is preferred.

Shift Leader

The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.

Responsibilities

Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.

Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.

Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.

Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Key Ingredients

High School diploma or GED preferred.

Serv-Safe/Local or State Food Service Certification preferred

Previous restaurant shift lead experience preferred

Skills: Cash management; planning and organization; effective communication