Restaurant Front of House Floor Manager

Job Description

Benefits:

Employee discounts

Job Description Restaurant Assistant Manager

ACCOUNTABLE TO: General Manager and Assistant GM

ROLE RESPONSIBILITIES AND DUTIES

Shift Lead/Shift Manger are to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include manager employees, managing cash, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. You are a leader committed to quality service and have experience in our industry.

Provide direction and feedback to workers during shifts

The primary manager on duty during the shift

Help with scheduling of employee shifts and assign duties

Manage time-off requests and handle last-minute absences

Train and coach new employees

Inspect equipment and communicate the need for repairs or replacements to management

Consistently walk the floor so you can catch a little problem BEFORE it develops into a BIG problem!

Always: Stay calm, responding in a concerned and sympathetic manner

Ensure health and safety standards are followed

Address customer and employee complaints

Resolve conflicts between workers

Foster and maintain a positive work environment

Communicate with the management team on any and all situations keeping the team informed at all times to stay ahead of any further concerns or opportunities

Document and report any and all situations that may require further attention

Oversee beverage inventory and purchasing when no beverage managers is present

Watch ticket times and make sure cooks are not falling behind

Assist with controlling seating at peak times to ensure all aspects of the operation are flowing smoothly

Ensure any and all products leaving the kitchen meet SeaQuake standards

Document and report any and all situations that may require further attention

Complete a daily manager log for the shift

Assist with other duties and tasks as assigned by GM or AGM

Prepare Paperwork

Prepare labor schedules for front of house

Oversee beverage inventory and purchasing when no beverage managers is present

Assist with food costing and labor costing paper and computer work

Assist with other duties and tasks assigned by the GM

Job Type: Full-time

Pay: DOE