Customer Service Coordinator

Our client is seeking an enthusiastic Customer Service Coordinator to join their team in a full-time capacity. Do you enjoy supporting your customers, providing product and service information, and resolving issues as they arise? Do you have a knack for conflict resolution, bringing a calm demeanor to potentially emotionally charged situations? Do you have an eye for detail? If you answered “Yes” to these questions, read on!

Responsibilities:

Maintain customer records, such as agreements and contracts, updating account information as required.

Manage and follow up with Proof of Loss and insurance claims.

Resolve product or service problems with corporate customers, expediting any corrections or adjustments as needed.

Prepare payouts and client lease cancellations.

Receive payouts, and track lease, and contract amendments.

Additional administrative support as required.

Qualifications:

1+ years of experience or an interest in the finance-related industry is well-regarded.

Advanced proficiency in Microsoft Office is a must.

Strong communication skills both written and verbal.

Able to manage multiple priorities while maintaining a professional composure.

Self-motivated and able to work well independently.

Flexible to move between activities and duties quickly if priorities change.

Excellent organizational skills and attention to detail.

If you are looking for that next opportunity to develop your career and work with great people along the way – read on!

Please visit our website for more opportunities at

About Equation Staffing Solutions:

Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.

Full-Time