SOC (Security Operations Center) Analyst (6 Months Contract)

Working with current IT System engineers in designing and delivering the

installation, upgrade, operation, control, maintenance and effective use of

local and wide area networks for the communication of data, voice, text

or images within the Electoral Commission;

2) Meeting the required levels of service performance such as throughput,

availability and response time, and the timely and effective handling of

enquiries and requests for guidance or action on problems;

3) Monitoring and reviewing the performance and quality of service provided

by the network and its constituent hardware, and software;

4) Taking responsibility for the investigation, diagnosis, trouble shooting and

resolution of problems, including negotiation with users, specialists, other

staff and suppliers as appropriate;

5) Taking account of the needs for quality, security, availability and safety,

utilizing, as necessary, specialized techniques, tools, methods and

standards;

6) Uses established methods, hardware and software tools and procedures

for planning, installing, configuring, commissioning, monitoring and

investigating the network;

7) Providing ongoing operational client support when scheduled to do so and

carries out both simple and complex incident resolutions and changes;

scheduled maintenance routines and network checks;

8) Reviewing network statistics, identifying trends in traffic flow and levels of

service. Proposing capacity changes and contingency arrangements as

required;

9) Contributes to development of complex communication systems,

including the areas of investigation, analysis, specification, design,

construction, testing, maintenance, upgrade and migration;

Assisting in the collation of service reporting metrics and identify/suggest

where metrics are missing or are surplus to requirements and other duties

as assigned.

Skills Requirements

Deep skills and experience in designing and supporting of Microsoft

networks;

b) Certifications;

c) Ability to manage and coordinate mini projects; and

d) Good documentation, communication and presentation skills.

e) Must have comprehensive knowledge with Cisco / Aruba /HPE switches and

routers

f) Design and implementation of network infrastructures.

g) Working knowledge of Radius, Active Directory and Location Based

Services like Cisco OS, Aruba NetEdit, HPE IMC, Aruba AOS-CX.

h) Detailed networking designing skills within depth knowledge.

i) Strong passion for LAN / WAN & wireless, understanding application

weakness, and designing solutions to protect against these.

j) Pro-active and innovative

k) Attention to detail.

l) Customer service skills

m) Results driven.