Patient Access Representative

Job Description:

The Patient Access Representative is responsible for accurate collection of registration data for clinical care and reimbursement purposes. This individual verifies insurance coverage, gathers patient demographic information, obtains required forms and performs cash collection.

JOB QUALIFICATIONS

EDUCATION

Required Education: High School diploma or equivalent.

Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course.

EXPERIENCE

Minimum Experience Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills.

Preferred/Optional Experience: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service.

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.