English Call Center Representative

Job Description:

Sutherland is now hiring English Call Center Representatives to join our team in Egypt! We are looking for enthusiastic and motivated individuals to provide customer service and support to our clients. As a Call Center Representative, you will answer incoming calls, resolve customer issues, and provide information about our products and services.

Responsibilities:

Answer and respond to incoming customer calls in a timely and professional manner

Resolve customer issues and provide assistance to the best of your ability

Benefits:

Competitive salary and benefits package

24/7 transportation

Health insurance

Dental insurance

Vision insurance

Paid time off

Overnight Allowance

Educational Support

Monthly Flexi Tech Voucher

Monthly Flexi Health Voucher

Family Medical insurance coverage

Social insurance

Requirements:

High fluency in English (B2 - C1)

Excellent customer service skills

Must be flexible with working overnight shifts