Sales Representative

Requirements:

Grade 12 (must have Mathematics)

Customer Care and or Marketing diploma, degree and or relevant experience (advantageous)

Fully Bilingual in English and Afrikaans (Written and Verbal)

At least 5 years' experience within Customer Care/ Sales/ Brand Ambassador environment

Must have experience with dealing with Senior Management in Organisations

Experienced with a number of systems (Syspro, Microsoft - Intermediate etc.)

Full understanding of design and production costs to include waste, downtime, scrap and re-work

Packing experience (advantageous)

Valid driver's license. (Unendorsed) with own reliable vehicle

Willing to travel throughout Gauteng (nationwide when needed)

Must be able and willing to pursue new business opportunities

Must be well presented and professional

Dynamic

Analytic skills (Information processing)

Excellent written, verbal and presentation skills

Excellent organizational and follow-up skills

Ability to show resilience and a flexible approach

Ability to build effective relationships with customers

Competent in problem solving (problem analysis), team building, planning and decision making

Self-awareness

Resilient, optimistic and open to change

Self-starter, motivated and able to positively motivated others

Focused and target driven with positive can-do attitude

Anticipates and overcome obstacles

Resonsibilities:

Researches and gathers appropriate information on target markets to qualified leads and plans and executes an effective sales approach

Generates sales reports including all booking reports and other daily, weekly, monthly and annual reporting as directed.

Responsible for timely follow up and on-going sales relationships with qualified clients to ensure ROI of attended shows/events.

Maintains contact through direct mail, telephone, email or personal sales calls with existing clients in geographic markets.

Manages support staff including monitoring of assignments, productivity and overall well-being

Actively contribute to teamwork through participation in staff meetings and by actively supporting colleagues.

Motivate team

Demonstrate behaviours which reflect the company vision and values.

Acting responsibly and performing your work in accordance with safety standards applied and directions given by your Manager, the Regulations, or relevant codes of practice.

Supervise and control resource effectively to support customer delivery requirements and Lean Manufacturing principles

Monitor and maintain company Absence Control Procedures to ensure maximum attendance levels

Conduct incident, accident and non-conformity investigations and associated reporting and action closure

Ensure KPIs are met by working to the overall plan, including management of, and reporting

Liaise and communicate with other departments and ensure an effective interface is maintained

Develop and maintain strong relationships with internal and external stakeholders to ensure optimal customer satisfaction

Work collaboratively, negotiate and engage with key stakeholder to facilitate delivery and compliance with the production and customer care strategy

Communicate with stakeholders the impact of market change, product changes and potential effects on customer complaints.

Liaise and communicate with other departments to ensure effectiveness in resolving customer care complaints

Ensure an effective interface with other departmental staff is maintained

Please send your CV to: betterpathsolutions@gmail.com