Qualifications:
At least High school graduate or any equivalent
Strong written and verbal communication skills
Well-presented and professional appearance
Competency with Microsoft Office
Fresh graduates are highly encouraged to apply
Excellent customer service skills
Preferably currently in UAE
Duties and Responsibilities:
Performing all check-in and check-out tasks
Managing online and phone reservations
Informing customers about payment methods and verifying their credit card data
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Maintain updated records of bookings and payments