Responsibilities
• Directly manage the day to day operations of the establishment
• Directly responsible for overseeing the flow of guests
• Spot-check the quality of food and service
• Manage inventory and ordering to ensure that all supplies are available and used in a timely and cost-effective manner
• Develop and maintain relationships with suppliers, vendors, and other partners to ensure the best possible service and pricing
• Facilitate and organize set up for functions, opening and closing procedures, nightly cash out procedures, and related financial reports
• Assist in managing costs, keeping labour below our target weekly
• Control labour cost through effective forecasting, appropriate employee schedules and accurate payroll reporting
• Balance and reconcile bi-weekly payroll hours for the establishment including overtime, leaves, vacation
• Propose plans to increase employee productivity, motivation and morale and execute as directed
• Ensure that all employees adhere to all Company policies
• Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk
• Ensure compliance with health and safety regulations and licensing laws
• Ensure all feedback is investigated, reported and addressed internally with parties involved
• Participate in marketing plans and implementations
Qualifications
• A diploma from a secondary school is required
• One (1) to two (2) years of related experience in management of the restaurant operations or related operations is required
• Experience managing, coaching, training and developing employees
• Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments
• Able to communicate clearly in weekly meetings regarding any issues and providing solutions for them
• Strong sense of teamwork and a passion for food and guest experience
• Ability to manage in-store budgets and forecasts
• Ability to engage others and develop high performance within your team
• Basic Marketing skills, including Social Media are required
Terms:
• Morning and evening shifts are required