The candidate provides product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities
* Communicate with customers via phone, email and chat
* Provide knowledgeable answers to questions about product, pricing and availability
* Work with internal departments to meet customer's needs
* Data entry in various platforms
Qualifications
* At least 0 - 3 years' of relevant work experience
* Excellent phone etiquette and excellent verbal, written, and interpersonal skills
* Ability to multi-task, organize, and prioritize work