Customer service

We are recruiting a client care delegate to oversee client questions and grumblings. You will likewise be approached to deal with requests, changes, and raise grumblings across various correspondence channels. To really do well in this job you should have the option to resist the urge to panic when clients are disappointed and have experience working with PCs.

Client assistance Delegate Liabilities:

Keeping a positive, sympathetic, and proficient mentality toward clients consistently.

Answering immediately to client requests.

Speaking with clients through different channels.

Recognizing and settling client protests.

Knowing pretty much everything there is to know about our items with the goal that you can respond to questions.

Handling orders, structures, applications, and solicitations.

Tracking client communications, exchanges, remarks, and protests.

Conveying and organizing with partners as the need should arise.

Giving criticism on the proficiency of the client care process.

Dealing with a group of junior client support delegates.

Guarantee consumer loyalty and give proficient client assistance.

Client assistance Delegate Necessities: