Inbound Call Center Representative (FT)
A medical collection company is seeking an Inbound Call Center Representative. You will train in Westlake for a couple weeks and then you can work remotely. Work hours are Monday through Friday from 9 a.m. to 5 p.m.
Use coded data to produce and submit claims to insurance companies
Work directly with the insurance company, health care provider, and patient to get a claim processed and paid
Review and appeal unpaid and/or denied claims
Verify patient insurance coverage and answer patient billing questions
Handle collections on unpaid accounts and setting patients up on payment plans
Manage the facilities accounts receivable reports
Must have prior experience in a call center or a physician/medical insurance Office
Must have strong experience in medical collections
Must have excellent customer service, communication, and multi-tasking skills
Must be computer literate with accurate data entry skills
Must have the ability to collect money
Must have an articulate and professional phone presence
Must have a computer and High Speed Internet
Must have a solid work history
Only candidates that can pass a background check and drug screen will be considered. This company offers performance bonuses/commissions on a permanent basis. You will be required to come into the office for quarterly in-house meetings and training.
For an immediate interview, please call 216-348-6209 or submit your resume to .