Logistics Customer Care Representative/Dispatcher

A local transportation company is seeking a Logistics Customer Care Representative/Dispatcher for an immediate opportunity. You will work Monday through Friday from 9 a.m. to 6 p.m.

Responsibilities:

Answer customer/driver calls timely and efficiently

Utilize dispatch software to dispatch orders to drivers and assign transports to drivers

Collaborate with internal personnel, external partners, and independent contractors

Manage timely input, dispatch, pick-up, and delivery of every orders

Focus on client’s needs and provide excellent service standards

Troubleshoot all shipment/client problems, resolve, document, and report all service failures

Timely complete and submit all forms for processing

Call 440-842-2100