Administrative Assistant

Overview:

The purpose of this role is to provide general administrative support to Resort Manager, to provide airport transfers for guests and to support the chalet teams, in particular the chalet assistant/drivers.

Previous Experience:

Driving licence and 3 years post qualification experience is essential

At least 2 years/seasons professional passenger or goods driving experience (provable) or a Driver Certificate of Professional Competence is essential.

Previous experience of driving large vehicles, on snow and/or overseas is highly desirable.

Computer literacy (ideally skills in Microsoft Office, including Outlook, Excel, Word) is essential

A high degree of numeracy, accuracy and thoroughness, is essential

Basic book-keeping/accounting skills and experience and familiarity with computerised accounting packages are desirable

Competent at record keeping and document management

Ability to converse fluently (or near-fluently) in French is highly desirable

Prior hands-on experience in the hotel and catering industry in waitering/waitressing and/ or cleaning/chamber-maiding roles is highly desirable.

Main Duties:

Helps with preparations at the start of the season and with closing down at the end of the season, including:

general administrative tasks at the start and end of the season (e.g., preparation of guest and staff information packs, setting up/closing down/transferring utilites accounts)

general operational tasks at the start and end of the season (e.g., preparation / closing up of staff accommodation, opening accounts with local suppliers, preparation of chalet-related equipment)

supporting in the organisation and delivery of start of season training

taking staff to and from the airport

Performs ongoing general administrative procedures such as:

scanning and electronically filing paperwork (invoices, correspondence etc.)

maintaining office supplies

sending and receiving post

checking and dealing with answer machine messages

Prepares and issues/delivers guest lift passes, also deals with associated invoicing and collection of payments

Deals with massage-related paperwork and invoicing / payments

Manages staff claims for sundry expenses (checks for validity and receipts, obtains approval for non-standard items, reimburses and enters into accounts)

Helps organise staff events

Covers for the Customer Services Manager on his/her day off as required

Supports sales and marketing activities, including preparing newsletters, updating Facebook page, Twitter

On an emergency basis (e.g., in the event of staff absence/sickness), provides cover for chalet staff and chalet assistant/drivers

Helps ensure that any accidents and emergencies involving guests or staff are promptly and effectively dealt with

On an exceptional basis, goes shopping to buy emergency provisions as required

Salary:

Highly competitive salary package with accommodation, food and drinks included. Potential additional performance-based bonus.

Age range:

Over 23 years (required for car insurance purposes)