Concentrix in North EDSA/Cyberwest hiring HS grads for BPO Agents

CONCENTRIX is a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. Being given Hall of Fame status in both Best Company and Best Employer categories by the International ICT Awards is proof that we know our business and care for the people in it. We are a global workplace that offers YOU infinite possibilities!

So why CONCENTRIX?

• Development opportunities

• Dynamic work environment

• Great facilities

• Clear paths for career development

• Professional support and coaching programs

• Opportunities to learn and implement

CANDIDATE PROFILE

• 18 years old or above

• computer literate

• must be fluent in ENGLISH

• committed to full-time long-term employment

All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

JOB RESPONSIBILITIES

• communicate with customers in a courteous, friendly and professional manner using agreed procedures

• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport

• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

• maintain basic knowledge of client products and/or services

BENEFITS

• very competitive salary

• meal and transportation pay

• rice allowance

• night differential

• account incentives

• sick and vacation leaves

• educational assistance

• retirement plan

• annual appraisal and bonuses

• comprehensive health plan for you and your loved ones

• clean, safe & modern working environment

EDUCATIONAL & PROFESSIONAL ATTAINMENT

• at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)

• not tied up with academics; not currently studying nor enrolling for school

• fresh college graduates are encouraged to apply

• BPO experience handling international voice account is a definite plus but NOT REQUIRED.

NOTE: For applicants falling under the new K-12 curriculum, you should be graduates of Senior High School because sadly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.

For submission of your application, SEND them DIRECTLY by clicking the "Apply" button.

Or to fast track your application, simply TEXT the word "CONCENTRIX" with your

• full name

• town & city of residence

• mobile numbers

• e-mail address

• educational attainment

• preferred branch

to 09328485490

or 09175176954

and we will contact and assist you right away.

Thank you.