CONCENTRIX, a global business services company, received top honors at the prestigious Asia Corporate Excellence & Sustainability Awards (ACES). The award was won by CONCENTRIX Philippines as the Best Company to Work For of the Year in Asia. The company was recognized for adoption of global best practices in staff engagement, talent development, and career advancement. Just one of the many reasons why it's a great move to join us at CONCENTRIX.
BENEFITS
• very competitive salary
• meal and transportation pay
• rice allowance
• night differential
• account incentives
• sick and vacation leaves
• educational assistance
• retirement plan
• annual appraisal and bonuses
• comprehensive health plan for you and your loved ones
• clean, safe & modern working environment
JOB RESPONSIBILITIES
• communicate with customers in a courteous, friendly and professional manner using agreed procedures
• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• maintain basic knowledge of client products and/or services
CANDIDATE PROFILE
• 18 years old or above
• computer literate
• must be fluent in ENGLISH
• committed to full-time long-term employment
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.
EDUCATIONAL & PROFESSIONAL ATTAINMENT
• at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
• not tied up with academics; not currently studying nor enrolling for school
• fresh college graduates are encouraged to apply
• six (6) months call center experience handling international voice account is REQUIRED.
NOTE: For applicants falling under the new K-12 curriculum, you should be graduates of Senior High School because strictly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.
For submission of your application, SEND them DIRECTLY by clicking the "Apply" button.
Or to fast track your application, simply TEXT the word "CONCENTRIX" with your
• full name
• town & city of residence
• mobile numbers
• e-mail address
• educational attainment
• preferred branch
to 09328485490
or 09175176954
and we will contact and assist you right away.
Thank you.