CONCENTRIX #1BPO in Mall of Asia hiring HS grads for BPO rep posts

How would you like to be in the ‘Best Company to Work For’. CONCENTRIX Philippines was awarded for adoption of global best practices in staff engagement, talent development, and career advancement. We are an organization like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

BENEFITS

• very competitive salary

• meal and transportation pay

• rice allowance

• night differential

• account incentives

• sick and vacation leaves

• educational assistance

• retirement plan

• annual appraisal and bonuses

• comprehensive health plan for you and your loved ones

• clean, safe & modern working environment

CANDIDATE PROFILE

• 18 years old or above

• computer literate

• must be fluent in ENGLISH

• committed to full-time long-term employment

All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

JOB RESPONSIBILITIES

You will be interfacing with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. You are expected to:

• communicate with customers in a courteous, friendly and professional manner using agreed procedures

• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport

• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

• maintain basic knowledge of client products and/or services

EDUCATIONAL & PROFESSIONAL ATTAINMENT

• at least graduated SENIOR High School (K-12)

• not tied up with academics; not currently studying nor enrolling for school

• fresh graduates are encouraged to apply

• call center experience is an advantage but NOT REQUIRED

NOTE: For applicants under the new K-12 curriculum, you should be graduates of SENIOR HS because strictly Junior HS graduates will not be accepted.

For submission of your application, SEND them DIRECTLY by clicking the "Apply" button.

Or to fast track your application, simply TEXT the word "CONCENTRIX" with your

• full name

• town & city of residence

• mobile numbers

• e-mail address

• educational attainment

• preferred branch

to 09328485490

or 09175176954

and we will contact and assist you right away.

Thank you.