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Concentrix Baguio hiring SHS grads for our BPO agent posts

Company:
Concentrix RecHub
Location:
Camp 4, Baguio, Philippines
Posted:
January 26, 2023

Description:

CONCENTRIX is a multinational company where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower our people through continuous opportunities to grow and promote the ability to explore the many career paths CONCENTRIX has to offer. This principle led to the company being awarded Hall of Fame status in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1 BPO team and help you find a fruitful career with us - a job you will enjoy and be proud of.

CANDIDATE PROFILE

• 18 years old or above

• computer literate

• must be fluent in ENGLISH

• committed to full-time long-term employment

All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

JOB RESPONSIBILITIES

You will be interfacing with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. You are expected to:

• communicate with customers in a courteous, friendly and professional manner using agreed procedures

• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport

• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

• maintain basic knowledge of client products and/or services

EDUCATIONAL & PROFESSIONAL ATTAINMENT

• at least graduated SENIOR High School (K-12)

• not tied up with academics; not currently studying nor enrolling for school

• fresh graduates are encouraged to apply

• call center experience is an advantage but NOT REQUIRED

NOTE: For applicants under the new K-12 curriculum, you should be graduates of SENIOR HS because strictly Junior HS graduates will not be accepted.

BENEFITS

• very competitive salary

• meal and transportation pay

• rice allowance

• night differential

• account incentives

• sick and vacation leaves

• educational assistance

• retirement plan

• annual appraisal and bonuses

• comprehensive health plan for you and your loved ones

• clean, safe & modern working environment

For submission of your application, SEND them DIRECTLY by clicking the "Apply" button.

Or to fast track your application, simply TEXT the word "CONCENTRIX" with your

• full name

• town & city of residence

• mobile numbers

• e-mail address

• educational attainment

• preferred branch

to 09328485490

or 09175176954

and we will contact and assist you right away.

Thank you.

Apply