Concentrix #1BPO in Clark Pampanga hiring SHS grads

Here is how Concentrix makes 'doing the right thing' an essential ingredient in the recipe of our business.

Start with incredible people—with passion and unwavering determination—and empower them to speak up, to act, and to shape our direction. Stir in the right amount of innovative tech. Add the insights and perspectives of that diverse staff to every big decision. Pour resources directly into their communities, and our shared global community. Combine ingredients: like creating positive environmental change while addressing our clients’ toughest CX challenges. (Do this even before they know they have an issue.) At the end of the day, enjoy exceptional experiences and outcomes—achieved while benefiting our people and planet, not at their expense.

We’re here to change the world and improve people’s lives. So there’s no question: we’re going to do it the right way, a way we can be proud of. Every time.

BENEFITS

• very competitive salary

• meal and transportation pay

• rice allowance

• night differential

• account incentives

• sick and vacation leaves

• educational assistance

• retirement plan

• annual appraisal and bonuses

• comprehensive health plan for you and your loved ones

• clean, safe & modern working environment

CANDIDATE PROFILE

• 18 years old or above

• computer literate

• must be fluent in ENGLISH

• committed to full-time long-term employment

All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

JOB RESPONSIBILITIES

You will be interfacing with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. You are expected to:

• communicate with customers in a courteous, friendly and professional manner using agreed procedures

• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport

• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

• maintain basic knowledge of client products and/or services

EDUCATIONAL & PROFESSIONAL ATTAINMENT

• at least graduated SENIOR High School (K-12)

• not tied up with academics; not currently studying nor enrolling for school

• fresh graduates are encouraged to apply

• call center experience is an advantage but NOT REQUIRED

NOTE: For applicants under the new K-12 curriculum, you should be graduates of SENIOR HS because strictly Junior HS graduates will not be accepted.

For submission of your application, SEND them DIRECTLY by clicking the "Apply" button.

Or to fast track your application, simply TEXT the word "CONCENTRIX" with your

• full name

• town & city of residence

• mobile numbers

• e-mail address

• educational attainment

• preferred branch

to 09328485490

or 09175176954

and we will contact and assist you right away.

Thank you.