CONCENTRIX #1BPO in Bacolod hiring HS grads for BPO rep posts

CONCENTRIX is a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Be part of the Largest Private Employer in the Philippines. Work and grow with the best and brightest business minds in the industry. Find fulfillment in your work as you see the merits of your efforts directly impacting the business every day.

BENEFITS

• very competitive salary

• meal and transportation pay

• rice allowance

• night differential

• account incentives

• sick and vacation leaves

• educational assistance

• retirement plan

• annual appraisal and bonuses

• comprehensive health plan for you and your loved ones

• clean, safe & modern working environment

EDUCATIONAL & PROFESSIONAL ATTAINMENT

• at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)

• not tied up with academics; not currently studying nor enrolling for school

• fresh college graduates are encouraged to apply

• six (6) months call center experience handling international voice account is a definite plus but not required.

NOTE: For applicants falling under the new K-12 curriculum, you should be graduates of Senior High School because sadly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.

CANDIDATE PROFILE

• 18 years old or above

• computer literate

• must be fluent in ENGLISH

• committed to full-time long-term employment

All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

JOB RESPONSIBILITIES

You will be interfacing with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. You are expected to:

• communicate with customers in a courteous, friendly and professional manner using agreed procedures

• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport

• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

• maintain basic knowledge of client products and/or services

For submission of your application, SEND them DIRECTLY by clicking the "Apply" button.

Or to fast track your application, simply TEXT the word "CONCENTRIX" with your

• full name

• town & city of residence

• mobile numbers

• e-mail address

• educational attainment

• preferred branch

to 09328485490

or 09175176954

and we will contact and assist you right away.

Thank you.