Concentrix #1BPO Cebu/Mandaue/Mactan hiring HS grads for BPO rep posts

CONCENTRIX Philippines is truly humbled and even more inspired by receiving 4 ICT Awards. We won the highest honors of being the Best Company of the Year, and the Best Employer of the Year. Concentrix also bagged the Best Contact Center and BPO Company award, as well as the Best Foreign-Owned Company award. These recognitions should tell you we really know how to run the business and take care of our own people. So come join the country's biggest employer and build your career with us as we all grow together.

BENEFITS

• very competitive salary

• meal and transportation pay

• rice allowance

• night differential

• account incentives

• sick and vacation leaves

• educational assistance

• retirement plan

• annual appraisal and bonuses

• comprehensive health plan for you and your loved ones

• clean, safe & modern working environment

EDUCATIONAL & PROFESSIONAL ATTAINMENT

• at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)

• not tied up with academics; not currently studying nor enrolling for school

• fresh college graduates are encouraged to apply

• six (6) months call center experience handling international voice account is a DEFINITE PLUS but not required.

NOTE: For applicants falling under the new K-12 curriculum, you should be graduates of Senior High School because sadly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.

CANDIDATE PROFILE

• 18 years old or above

• computer literate

• must be fluent in ENGLISH

• committed to full-time long-term employment

All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

JOB RESPONSIBILITIES

You will be interfacing with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. You are expected to:

• communicate with customers in a courteous, friendly and professional manner using agreed procedures

• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport

• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

• maintain basic knowledge of client products and/or services

For submission of your application, SEND them DIRECTLY by clicking the "Apply" button.

Or to fast track your application, simply TEXT the word "CONCENTRIX" with your

• full name

• town & city of residence

• mobile numbers

• e-mail address

• educational attainment

• preferred branch [Cebu / Mandaue / Mactan]

to 09328485490

or 09175176954

and we will contact and assist you right away.

Thank you.