Hiring Marketing Manager (Tamil) Outbound Voice process
Job Location - Coimbatore •
Should be min 6 Years experience in sales team handling and target driven
• Should have in-depth knowledge in outbound/domestic voice process
• Fair to speak with anyone language fluently (Tamil/English mandatory
• Hires and train Telemarketing Executives
• Oversees the daily work flow and scheduling of telemarketing staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with company policy. Duties/Responsibilities:
• Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team.
• Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices
. • Measures team performance; communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.
• Prepares and presents weekly and monthly sales reports to Director of Marketing and Sales.
• Resolves customer complaints and grievances. • Performs other related duties as assigned. Min - any degree required.
Experience :6 years above