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Technical Support Analyst - 658632

Emerald Resource Group
Broadview Heights, OH
February 23, 2021


Technical Support Analyst

Direct Hire/ Salaried

Cincinnati, OH

55-80K Salary + Bonus

You must be a US Citizen or Green Card holder to be considered

for this position.

Candidates who should consider this as an opportunity to find out

more would include: Sales, customer service, telecom, help desk

support, technical analysts.


- 4-year college degree in Business, I.T., or similar

- From 1 to 4 years’ experience with one or more of the

following: Telecommunications, PBX, Provisioning, Long Distance

and rates, VoIP, hosted solutions, security.

- Strong customer support and solution troubleshooting.

- Entrepreneurial mindset

- Local to Cincinnati, Ohio

This is a fantastic opportunity for entry and junior level

candidates interested in joining a fast-growing sector of I.T.

and telecommunications. The company has experienced 20% annual

growth each year for the last 7. The team is collaborative, and

ownership and visibility will allow you to quickly succeed. This

is a salaried position that includes both a bonus and ability to

earn commission of you have that entrepreneurial mindset.

This position will start out as both a training and support

role. You will be working directly with both internal and

external clients. The leadership will teach you the technology

and application support functions, but customer service and

attention to detail is most important.

The CIO started in this same role and moved up. They like to

promote from within.

Contact me directly with your resume and call me (the best

candidates always do both!)

Tom Gaebelein