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Cargo Agent - Warehouse

Chicago, IL
March 25, 2021

Posted By Premium Recruiter


Job Description:

Air General, a national cargo handling company, is seeking cargo Warehouse Agents for our O'Hare International Airport operation located in Chicago, IL.

Requirements include domestic and international air cargo knowledge and experience, with a focus on customer service. Customer service and warehouse duties include documentation, data entry, warehouse cargo/mail handling, loading and unloading and above all, great customer service. Must be able to work independently and as part of a team. Competitive starting pay and benefits - see below for details! If you are interested in a career at ORD with an aggressive industry leader, rather than just a job, please consider joining us!

Job Responsibilities:

Operate a forklift, tug and pallet jack

Load/unload air cargo from/to vehicles/trucks

Prepare, palatalize, and/or breakdown cargo as needed

Clean up and sweep warehouse, dispose garbage

Maintain safe operation of warehouse vehicles and equipment

Prepare statistics and reports, as required by customer, and distribute to all relevant parties. Maintain logs, files, and statistics as required.

Provide details about shipments or handling incidents, which may result in future claims.

Bring any customer issues to the attention of a supervisor.

Inventory reports, and send appropriate messages as required.

Prepare documentation for tracing action, perform follow-up, and keep customer informed of progress.

Provide customers with information concerning the status of their shipments.

Review and handle all messages requiring immediate responses or special handling.

Deposit customer funds regularly, in accordance with customer requirements.

Survey all work and office areas for neat, clean, and orderly conditions, including all back offices. Areas must be free of debris and any other work safety hazards.

Challenge unauthorized persons entering non-public areas and report the incident to a manager.

Adhere to all FAA, TSA, USDA, Airport, Airline and Air General Safety and Security procedures, and immediately report any discrepancies to a supervisor or manager.

Use proper telephone etiquette; answer phones within 4 rings.

Check daily briefings.

Perform any other duties as directed by the managers.


Warehousing: 1 year

Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks

Must be able to pass a drug test

High school diploma or GED preferred

Must possess a valid Drivers License

Must be able to obtain valid airport I.D. badge.

Must be able to lift 70 pounds

Must have basic computer skills

Must be at least 18 years of age

Must possess the ability to read, write, fluently speak and understand the English language

Must be available to work varied shifts, including afternoon, nights, and occasionally on weekends, and holidays.

Benefits Offered:

Medical, Dental, Vision, STD, LTD, etc.

Paid Time Off and Sick Time

401(k) Retirement Plan and Roth after 6 months, company match after 1 year

Tuition Reimbursement

Employee Assistance Program (EAP)

Life Insurance

Scholarship Program

Paid Parental Leave