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ALORICA MAKATI - Be a world class call center agent

Company:
ALORICA Philippines
Location:
Makati, Philippines
Posted:
January 13, 2021

Description:

At Alorica, you can help people every day, build your career and discover an extended family of awesome co-workers. Our teams work in the latest state-of-the-art facilities, which are housed on safe and secure campuses and feature lounges, fitness centers, sleeping quarters and 24-hour medical clinics. Today, we operate 17 sites in 12 cities—and we’re continuing to expand, and we like you to grow with us!

Simply put, working at Alorica can be rewarding in so many ways!

JOB RESPONSIBILITIES

• communicate with customers in a courteous, friendly and professional manner using agreed procedures

• listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport

• clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

• maintain basic knowledge of client products and/or services

QUALIFICATIONS

The best fit for this job is someone who:

• is 21 years old or above

• is fluent in ENGLISH

• has excellent verbal/written communication skills

• can do problem-solving tasks

• is computer literate

• is skilled in using Microsoft Office software

• has typing and data entry skills

• at least graduated HIGH SCHOOL but reaching college level or finishing a degree is a plus

• is not tied up with his academics; not currently studying nor enrolling next term

• can commit to full time employment

• is flexible in adapting to rotational work shifts and days off

BENEFITS

• very competitive salary

• life and medical insurance

• state of the art facilities

• salary payout every two weeks

• rice allowance*

• recreation areas*

• access to computers for web browsing*

• sleeping lounges*

• gym*

[ * - depending on the site and/or account ]

To directly submit your application just click the "Apply" button, or you may simply text the word "ALORICA" together with your:

• Alorica branch of choice

• complete (first, middle & last) name

• full address with zip code

• cellphone numbers

• e-mail address

• highest educational attainment

to 0925 780 1762

or 0977 243 9110

and we will contact and assist you without delay.

Thank you.

Apply