IT - Technology Lead Content Design Javadoc

Must have skills:

IID, Prod support experience

Handle L1 and L2 tickets. Take care of immediate prod issues.

Reporting and health check communication. Attending meetings.

Detailed Job Description:

Hands on experience in IID IBM BPM advance.

Should have worked in production support project.

Knowledge on L1 and L2 support.

Good in client interaction.

Minimum years of experience: 5+

Certifications Needed :No

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

Client Communication and Reporting.

Work on L1 and L2 tickets and triage issues on eco call

Offshore coordination.