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Customer care representative

Company:
Senzi Mac Consult
Location:
Lagos, Nigeria
Posted:
October 14, 2020

Description:

We are hiring a Customer Service Representative to manage customer queries and complaints.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Customer Service Representative Requirements:

High school diploma, general education degree or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

MODE OF APPLICATION

Interested and qualify candidates should forward their cover letter to using the job title as subject of the mail

Apply