QA Team Lead

We are looking for QA professional And Production Operations Manager, who has an eagle eye to join our core product team of geeks and help us to build the next generation of location technology-based platform solution. And robust and revolutionary product in the next LBS Products. You are expected to drive and mentor a team of Engineers to achieve product goals. Also, to help us to build application with experiences that elevate our overall solution capabilities, plus collaborate with our mobile developers on exciting new mobile products. This means solving complex, unique and large-scale problems and working with a passionate team to help LocationGuru grow and create innovative experiences. As QA Engineer /Analyst you will conduct testing thorough next generation of location technology-based platform solution product and maintain agreed upon quality standards to provide the highest quality software products to both external and internal customers. The QA Lead will work to understand the business requirements and objectives relative to the desired functionality of products and Web based applications.

Responsibilities

Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.

Organizing, attending and participating in stakeholder meetings. Preparing necessary presentation materials for meetings. Documenting and following up on important actions and decisions from meetings and ensuring project deadlines are met. Determining project changes.

Providing administrative support as needed. Developing project strategies by Undertaking & assigning project tasks to team members as required.

Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project and Assess project risks and issues and provide solutions where applicable.

Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities. Also participate in Strategy Meetings with Marketing Team.

Analyze Potential Markets and Provide Product Knowledge Support to Sales Team.

Responsible for Defining QA strategy, approach and execution in development projects.

Be accountable for the test automation projects, mentor, and provide leadership to the QA automation developers and managers.

Participate in interviews, training and performance evaluation of all QA leads.

Ensuring that the development teams adhere to the principles, guidelines and best practices of the QA strategy as defined and continuous improvement in QA process and testing Tools and Techniques

Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.

Gather and present testing metrics and testing activities for the projects to key stakeholders.

Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams.

Work with QA managers, Development managers and the Software Development Director to develop and execute QA strategies to meet and exceed department and corporate quality goals.

Promptly answer support related email, phone calls and other communications, if required visit clients for issues personally

Occasional travel to customer sites to perform on-site troubleshooting, upgrades, etc.

Acquires, maintains, and expands knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to quickly provide complete solutions

Works in partnership with the Technical team to ensure that overall support teams are able to deliver effective and efficient solutions and services addressing technical operational needs

Work closely with engineers and development teams to identify and resolve potential issues

Demonstrated experience supporting enterprise level, critical applications

Work as support team member with other resources to monitor the jobs, troubleshoot and resolve issues in BAU.

Establish relationships with team and work together to ensure daily jobs completed without any SLA gaps.

Effectively communicating with customers and translating all their requirements with inner team.

Work with relevant platform teams with respect to Infrastructure related to the application that is being supported

o maintenance window application support with Sysadmin on OS side activities.

o maintenance window application support for deployment and changes.

o Deploying new applications

Requirement

6 to 8 Years of Experience in the relevant field.

Experience in Quality Processes and QA Cycle including Functional & Nonfunctional, Integration and System Testing

Proficient in testing tools like Selenium, Appium, Cucumber, API testing using SOAP UI or equivalent tools, load testing applications using tools like Jmeter, LoadRunner, etc.

Bug tracking tools like Bugzilla, Redmine, JIRA etc.

Understanding of various Databases like Oracle, MySQL.

Knowledge or experience of AQA Management experience across multiple projects, offshore and in-house.

Be a strong leader with experience in implementing and shaping the company’s Support & QA processes and strategies. Ability to handle conflict effectively.

Experience managing testing departments or testing functions, managing large and complex activities and processes.

Support experience of 3 + years in L1 and L2 support in similar Production environment

Knowledge in Telecom domain will an added advantage.

Knowledge of webservers and java application troubleshooting

Strong customer focus along with product’s technical knowledge

Self-motivated, detail-oriented, team -player and organized.

Nice to Have

Passion for delivering great product with simple intuitive powerful user experience

Appreciation for Product Engineering.

Expertise with Agile development methodology – Scrum.

Strong knowledge of SDLC with working experience of Agile based project