Responding efficiently and accurately to callers
Explaining possible solutions and ensuring that clients feel supported and valued
Engaging in active listening with callers, confirming, or clarifying information.
Utilizing software, databases, and tools appropriately.
- Candidate must possess at least a Bachelor's/College Degree in any field.
- Required language(s): Japanese, English
- Required Skill(s): Customer Service, Bilingual, IT for 3 years
- Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
- JLPT N1/N2 Certified
Job Types: Full-time, Permanent
Salary: Php70,000.00 - Php80,000.00 per month