Sr. Operations Specialist

Job Description:

• Perform a variety of Operational functions in file room such as: - image documents - file documents - create files

• Performs, researches and resolves a variety of operational activities related to loans.

• Ensures daily loan documentation and qc operations are running efficiently. Interacts with members of the loan operations team, account officers, legal counsel (both in-house and outside)

• Responsible for performing a variety of consumer loan documentation duties on loan packages to ensure compliance with Bank policies and procedures for various loan products.

• Functions included but not limited to: preparing consumer documentation, closing, funding loans according to the established timelines and compliance for loan products; interpreting regulations and policies while ordering all required verifications, documentation and subsequent follow-ups.

• At closing, this person is responsible for reviewing loan documents for signatures and ensuring all closing requirements are satisfied, sends wires, and set up Loan files.

• May manage an assigned pipeline of loans.

• Performs other related duties as assigned or required

• Reviews executed loan documents for accuracy and adherence to terms of approval and Bank guidelines.

• Resolves loan-related problems and obtains remaining documents necessary to complete documentation and/ or booking process.

• Works with relationship teams to receive proper approval for any outstanding/missing items and to clear any outstanding issues.

• Minimum job requirements for the position include basic math and computer skills and an aptitude for working with numbers, having the ability to communicate well both verbally and in e-mail communication, demonstrating dexterity and accuracy in performing data entry and basic tasks while following standardized procedures for processing client information and loan related transactions.

• Researching, analyzing and documenting variances.

• Perform other duties assigned by the supervisor.

Skills & Requirements

• Prior bank experience and some college related courses would be a plus but are not required for this position.

• Teller Duties, cash checks, accept deposit, process treasury tax, issue travelers’ checks, cashiers’ checks.

• This person will be responsible for processing a wide variety of functions, related to check processing, daily monitoring, certification and reconciliation of various DDA and G/L accounts, working with other domestic and foreign financial institutions.

• This position is responsible for providing back office processing support to both internal and external client relationships.

• The position would require proficiency in all processing functions within the department and excellent client service skills.

• Have a good understanding of banking operations, bank policies, and bank regulations.

• Work with internal constituent groups and other wire room employees to coordinate disposition of possible fraudulent wires.

• Manage wire load under finite time limit to receive all dispositions and send/cancel wires in a timely manner

• Exposure to both wire payments processing and fraud operations - a minimum of at least one year in either forum is preferred