AWS Cloud Support Engineer

Knowledge of AWS, IT applications, processes,software and equipment.

Knowledge of Linux System monitoring and analysis and Networking (DNS, TCP/IP).

Strong troubleshooting and problem-solving skills in ICT, including AWS, servers, desktops, and networks.

Ability to recognise trends and determine the root cause of problems through analysis and structured thought.

Devops Skills:

Provide secure operations within client environments.

Core understanding of DevOps technologies within AWS.

Execute scripts and adapt scripts for automation when necessary

Candidate qualification:

Excellent communication skills

Ability to comfortably provide technical support over the phone; previous customer service experience.

Attention to detail and an ability to keep detailed documentation updated and accurate.

Any AWS certification is must.