Job Description
We are seeking to recruit Payments Analysts, on shift basis, for a client of ours within iGaming industry. If you are looking for a new challenge, we at Ceek would love to hear from you!
What is expected of you?
Process withdrawals in a timely manner, following internal procedures and guidelines
Handle daily payment related reports
Review accounts and carry out risk assessment before processing withdrawals, and maintain high confidentiality level, according to internal procedures
Manage to act on accounts according to internal procedures
Respond to all payments related queries sent through different communication channels and always make sure that provided information is accurate
Guide and support the teams
Improve current internal processes and enhance the customer experience as well as effectiveness of the team
Liaise with the other stakeholder service providers to solve payment processing issues and provide a high level of service towards the players
Perform various checks to prevent fraud, abuse and money laundering, and escalate suspicious cases to the KYC and Fraud Team
Participate in the daily team meetings
Cooperate with the KYC and Fraud Team
Work on other tasks assigned by the Team lead and Manager
What are you expected to bring?
Excellent knowledge and understanding in the same field
Experience in iGaming is required
An analytical mind and experience with multi-brands
What’s in it for you?
An attractive remuneration package
Excellent training and development opportunities
A fun, dynamic working environment