We are looking for inbound call centre agents
Salary from R12500
Description Attend to clients queries
Serve customers by taking telephone, fax and e-mail queries and provides information
Articulate company products to clients
Build relationships with them for smooth business transactions
Liaise with our internal consultants
Provide support and assistance to other internal teams
Anticipate escalation and take over calls when needed
Provides communication and follow up to ensure representatives are fully informed of all new information related to products, procedures, customer needs and company related issues, changes or actions.
Excellent English communication and writing skills.
Manage large amounts of inbound calls in a timely manner.
Demonstrate a high level of customer service at all times.
Adaptable: fast learner and shows a positive response to change.
Attention to detail and accuracy.
Ability to handle the pressure of difficult clients
- always remain calm, friendly, courteous, polite, professional and willing to assist.
If you really interested and meet our requirements please forward your full CV including references to