*Bachelor's Degree,Higher National Diploma,and Ordinary National Diploma in Customer Care.
*Impressive Communication, presentation and Interpersonal skills
*A minimum of 1-2years of proven experience in any position.
*Solid knowledge of the latest techniques in the position.
*Excellent time management and organizational skills.
*Collaborate with management to identify company training needs.
*Schedule appropriate training sessions.
*Oversee and direct seminars, workshops, individual training sessions, and lectures.
*Plan and implement an effective training curriculum.
*Supervise training budgets.
*Prepare hard copy training materials such as module summaries, videos, and presentations.
*Train and guide new employees.
*Develop monitoring systems to ensure that all employees are performing job responsibilities according to training.