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Inside Sales Representative

American Substance Abuse Professionals (ASAP)
Baltimore, MD
Base plus commission
June 30, 2020

Posted By Premium Recruiter


Are you an excellent communicator with exceptional organizational skills? Do you have a high passion for customer service and helping others? Are you looking for steady and challenging work? If so, then we want to talk to you about an exciting opportunity with our successful and growing company!


•Fast paced and challenging full time work

•Professional team work environment

•Culture that values employees and acknowledges hard work

•Competitive salary and benefits

•Continuing professional development and education

•Paid time off and including paid holidays

•Plus much more…


An energetic career orientated individual with inner drive and initiative to go the extra mile. You’ll use a consultative sales approach to build rapport. The Inside Sales Representative is responsible for driving new B2B and B2C business from incoming calls and contracted companies referrals. Customer base includes DOT mandated companies, second chance/union employers, drug and alcohol testing companies, and nuclear facilities. The successful candidate will develop new business through taking employee sales calls for sustained revenue growth.

This is not a call center environment, but it is an Inside Sales position where you will be calling upon warm leads….NO COLD CALLING.

Essential Functions

•Performs functions pertaining to the sale of ASAP B2C services, triaging employee calls, following up on inside sales leads, accepting inquiries from individuals and companies referred to ASAP, explaining services and related costs, conducting telephonic intakes, sending contracts, processing payment and providing guidance on DOT SAP regulations

•Generate B2B leads through triaging employee calls in order to contract companies creating more referrals

•Interface and engage the Account Management team on customer service issues to ensure positive ongoing client relationships

•Develop sales prospects by cultivating internal and external networking partners, participating in industry associations, using direct marketing and telemarketing, in addition to personal prospecting and market research

•Satisfies sales goals by identifying, securing, developing and creating new business through research, analysis, personal contacts, consultations and leads from established channels

•Participates in appropriate marketing efforts

•Follows up on sales leads generated

•E-mails or mails general marketing information

•Operate within Department budget

The right candidate should meet the following:

• A minimum of bachelor’s degree preferred

• A minimum of 2 years phone sales experience preferred

• Excellent communicator with telephonic, verbal and written communication skills

•Detail orientated individual

•Exceptional and demonstrable business style customer service

•Bi-lingual Spanish/English speaker preferred

•Ability to multi-task, organize, and successfully prioritize workload

•Excellent problem solving and decision-making skills

•Ability to strategize, persuade and negotiate

•Ability to successfully build a network of contacts

•Excellent computer skills and proficient in Word, Excel, and Outlook


American Substance Abuse Professionals (ASAP) is the leading national provider of ‘Substance Abuse Risk Management’ services for the workplace. ASAP provides substance use evaluations and case management services. Our nationwide network of providers helps safety-sensitive employers maintain federal and state regulatory compliance, improve workplace safety, reduce worker’s compensation claims, minimize health care costs and safeguard the public interest. ASAP has been an industry leader for over 20 years providing the greatest rate of success to employers with their employee and candidates returning to work safely.


Qualified candidates should post their resume on LinkedIn to our job posting.


Position Hours 9:30am-6:00pm (Mon-Fri), No weekends