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Field Service Representative

San Jose, CA, 95138
November 06, 2019


Job Description:

As a Field Service Technician, you will safely provide operations and maintenance on water treatment systems for customers in a variety of locations. Examples of technologies you could work on include media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

What you will be responsible for:

-Operate, monitor, and optimize equipment performance

-Conduct maintenance and calibration activities

-Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements

-Monitor and maintain chemical injection systems

-Maintain inventory of spare parts and adequate supply of chemicals and replacement parts

-Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation

-Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed

-Consult with customer management and operation teams

-Ensure contract compliance of volume and quality specifications

-Other duties as assigned

Skills/Experience Required:

-High School Diploma / GED / Home School Certification OR international equivalent and 2+ years’ experience of service/maintenance or equivalent in an industrial environment

-Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, Controls or programming and/or water treatment equipment including UF/MBR required. Working experience with PLC control systems, PLC programming and troubleshooting is preferred

-Ability to travel extensively

-Valid Driver’s License

-Ability and willingness work based on customer needs (shift work, extended shifts etc.)

-Demonstrated ability to work independently and remotely with project teams

-Strong oral and written communication skills